El Lago Waters Motel FAQs

What time is check-in and check-out?

Check in: 3pm

Check out: 11am

Please note the reception and check-in is located at 41 The Entrance Road, 2261 The Entrance.

Do you require a security bond upon check-in?

A $50 pre-authorization is required upon check in at the Motel and $200 for the Tourist Park. This amount will be automatically available again on customers’ credit card 2 to 3 days after their departure. 

Is after hours check-in available?

Yes, please contact reception for late check in. Tel: 02 4332 3955 is answered 24 hours.

Please note the reception and check-in is located at 41 The Entrance Road, 2261 The Entrance.

Can I have a late check-out?

Yes, late check out is available at $15/h after 12pm based on availability and must be requested in advance.

When do I have to pay a deposit?

The deposit is 1st night accommodation and to be paid at the time of booking.

Please note that a $25 admin fee will be charged to your credit card 2 days before the arrival. This will be deducted from the total price during check in or kept as a cancellation fee if cancelled within 48 hours before the arrival. 

What are the reception hours?

Monday to Thursday from 8:30 Am to 6:30 Pm,

Friday and Saturday from 8:30 Am to 7:30 Pm,

Sunday from 8:30 Am to 5:30 Pm

Although the restricted hours we are able to provide with a 24 hours check in and check out service. Please let the property know your expected arrival time in advance in order to avoid any inconvenience. If you expect to arrive after hours, please contact the property in advance to arrange key collection. All our guests are requested to show a valid photo ID upon check-in.

Can I book theme park tickets at reception?

No

Is there Internet or WiFi access available?

Yes, we have free Wi-Fi 

What facilities do you have?

• Guest Laundry
• Pool
• Free Parking

All children under 2 years stay for free if no extra bed is required. 

All special requests are subject to availability and additional charges may apply.

Is there car parking available?

Yes

Is all linen provided?

Yes

How often are the rooms serviced?

The rooms are serviced on a daily base.

Is the pool heated?

No

Are there shops or restaurants nearby?

Yes, approximately 200m from the Resort

Is there public transport nearby?

Closest Bus stop is in the corner of Coral Street and Torrens Avenue (6 mins walk)

Also there is another bus stop on Oakland Avenue (5 mins walk)

What local attractions are in the area?

Whether you are here for a day or a week, for business or pleasure, there is so much to see and do at The Entrance.

Our spectacular waterways offer an almost endless array of activities for the young and old. Try fishing, surfing, boating, waterskiing, splashing around in the ocean waves or enjoy a picnic at one of our many park areas. Wherever you wander you are never far from the beach or lakeside.

• Pelican Feeding
• Heritage Walk
• Restaurants / Cafe's
• Golf
• Fishing
• Mardi Gras
• Markets
• Vera's Water Garden
• Memorial Park
• Sails Stage
• Giant Chess Board
• The Beaches
• The Channel
• Boat Hire
• Surf Clubs
• Bike Riding
• Boat Ramps
• Skate Park
• The Entrance Coast to Lake Walk

Where can I buy groceries locally?

Coles Supermarket is open between 7.00am and 10.00pm. Located inside Lakeside Plaza on the Entrance Road (Approximately 500m from the Resort)